800.966.5520
Main Reception:
(800) 966-5520 – Opt. 0

24/7 Tech Support:
(800) 966-5520 – Opt. 3

Customer Service:
(800) 966-5520 – Opt. 4

Sales Department: 
sales@electronicpayments.com
  • We Support our partners 24/7/365! We've provided unparalleled in-house technical and customer support since 2003 and boast zero hold times!
  • We Deliver state-of-the-art processing solutions, equipment and resources that enable businesses to streamline their operations and focus on building success!
  • We Partner with businesses nationwide to provide comprehensive transaction and payment processing solutions at the best value.
  • We Guarantee the privacy and security of every transaction, so that merchants and their valued customers can be rest assured that their information and data is safe!
  • We Serve all industry types! No matter what your business sector you operate in, we have all of your processing needs covered!
Our Technology
Electronic Payments is committed to building and maintaining the fastest, most-efficient, payment processing system from our Data Centers to our network and the modems we utilize.
Data Center Features
Take a Look Inside an Electronic Payments Data Center

A data center’s success and efficiency is based upon three things: connectivity, cooling and power. In 2008, we brought fiber into our Calverton facility at great expense and secured connectivity with Optimum Lightpath and backup services by AT&T. Our network is powered by the equivalent of 100 T1 lines and the redundant bandwidth connectivity ensures 100% uptime (with the exception of our regularly scheduled maintenance).

Our data center’s cooling system saves valuable energy and resources by routing hot air efficiently from our servers to the outdoors during the summer months. During the winter, the hot air is clean-filtered, dehumidified and re-circulated into our heating system. We also contracted with DuPont to utilize an innovative spray foam technology that is non-flammable, non-ozone producing and has an R-Value of 10 (which compares to a typical home insulation R-Value of 3-4 and a standard spray foam R-Value of 5-7). This technology is similar to that used in “cooling freezers” and turns our data center into a “refrigerated” room that maintains a constant 65 degrees. Furthermore, while most data centers require approximately 1 ton of coolant for every 110 square feet, ours efficiently sustains a 1,000 square foot space with a 4 ton roof-mounted AC unit running at 50%.

To power our data center, we not only have a standard power connection with battery backup systems, but we also utilize a 40Kwh instant on generator for extended outages.

Finally, the entire system is redundant between our Calverton and Boca locations so that we are able to load balance and have an instant switchover from one data center to another in the case of outages, maintenance or other network issues.

Our Dial Network and Modems
Custom Built for Speed

We process more than 50 Million transactions annually, and during the height of the holiday season, and other peak processing times throughout the year, we must have scalability for that increase in business. Build from the ground up, our dial-up network supports up to 50 simultaneous dial-up transactions and our frontend is scalable software-wise to support thousands. We're only limited by the number of modems we utilize to support incoming connections.

While much of our traffic is comprised of IP transactions, it's essential to support the numerous different types of POS equipment and terminals as well as have a dial-up backup system for IP processing that goes down. Unlike most "gateways" that support IP processing, we support dial-up transactions from VeriFone®, Nurit®, Hypercom®, FD-50 and FD-100 terminals, as well as PC Charge® and numerous POS systems.

Software and Technology
We Asked: Why Not?

Most of our programs and applications came out of the simple question: Why Not?

When developing software for our gift card application, merchant clients wanted to have a hassle free way to order new cards right from their terminals. Our solution: We loaded our software with the ability to press a single button and request new cards, a call from tech support, and even to order paper supplies. No phones, no logging into an Internet site... If you need paper, just request it through your terminal!

We answered the same question in developing our ProCharge® Plugin application, which is compatible with QuickBooks®. Why use QuickBooks® as a stand-alone application and a separate software to process credit cards, which is how most "plugin" applications work? We re-engineered the application to store card data at the host, to raise an invoice on the web and automatically "sync" with QuickBooks, and we enabled our software to receive payments and post those payments automatically into QuickBooks. So instead of using a plugin through QuickBooks for your processing, you are using QuickBooks with a seamless integration to your processor.