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800.966.5520
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Main Reception:
(800) 966-5520 – Opt. 0

24/7 Tech Support:
(800) 966-5520 – Opt. 3

Customer Service:
(800) 966-5520 – Opt. 4

Sales Department: 
sales@electronicpayments.com
  • We Support our partners 24/7/365! We've provided unparalleled in-house technical and customer support since 2003 and boast zero hold times!
  • We Deliver state-of-the-art processing solutions, equipment and resources that enable businesses to streamline their operations and focus on building success!
  • We Partner with businesses nationwide to provide comprehensive transaction and payment processing solutions at the best value.
  • We Guarantee the privacy and security of every transaction, so that merchants and their valued customers can be rest assured that their information and data is safe!
  • We Serve all industry types! No matter what your business sector you operate in, we have all of your processing needs covered!
Marketing Contacts and Corporate Ombudsman
Amber Josi – Director of Marketing Communications
1-800-966-5520 x286
amber@electronicpayments.com

Marketing Inquiries and Requests
As a company, we field marketing inquiries from news organizations, financial services firms, merchant associations, trade groups, and charities alike. For requests related to interview requests, articles, speaking engagements, and information about our technology or charitable programs, please contact our Director of Marketing Communications.

Ombudsman? What in the world is that!?

Have you ever felt that your concerns were not heard? Or your needs were not met? Or you were let down? Or, have you been overly impressed? Pleased with a tech support call resolution? Or had an awesome experience with one of our sales representative, ISO Offices, or Relationship Managers?

It can sometimes be difficult to get an answer or a sensitive ear for an issue you may be having. Or, you may just need help reaching the right department. Who handles paper shipments? Who programs my equipment? What if I don't like my sales rep? How do I reach your CEO? Sometimes, it just helps having a direct email address which goes to a person that can "get the job done."

Tell Us!
The Ombudsman is a position at Electronic Payments that is your conduit to the proper channels and persons that can field your request, answer your need, and receive your compliment. Feel free to emailombudsman@electronicpayments.com and we'll try our very best to assist you as quickly as we can.

Comments, compliments, criticisms and problems... Please don't hesitate to let us know!

ombudsman@electronicpayments.com